When is shipping free?

We offer free shipping under the following conditions:

  • Austria: Orders over €35
  • Other EU countries and United Kingdom : Orders over €49
What are the shipping costs for smaller orders?

Shipping costs for orders below the free shipping threshold are as follows:

Destination Order Value Shipping Cost
Austria Below €35 €4
Other EU Countries and United Kingdom Below €49 €7.40
Rest of the World Below €190 €20
Can I return my order?

Yes, you can return any item within 30 days of purchase — no questions asked.

Who pays for return shipping?

Return shipping costs are the responsibility of the customer.

What are the conditions for returns?
  • The item must be unused and in its original condition.
  • All original packaging and accessories must be included.
  • The return must be securely packed to avoid damage.
How do I request a return?

Please contact our support team or use the contact form on our website to request a return and receive return instructions.

When will I receive my refund?

Once we receive and inspect your returned item, your refund will be processed within 3 to 4 business days.