Terms of Service
1. Introduction
Welcome to Jiflix. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or making a purchase from our online store, you agree to these Terms. Please read them carefully before placing any orders.
2. Eligibility
By using our website, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.
3. Orders and Payments
All prices are displayed in EUR (Euro) and include applicable taxes unless stated otherwise.
Payments are processed securely through our authorized payment providers.
We reserve the right to refuse or cancel any order if fraudulent activity or incorrect pricing is suspected.
4. Shipping and Delivery
We ship orders within 1–3 business days after payment confirmation.
Delivery times vary depending on your location but typically take 3–7 business days within the EU.
Once an order is shipped, you will receive a confirmation email with tracking information.
We are not responsible for delays caused by shipping carriers or customs.
5. Returns and Refunds
Customers have the right to return any product within 30 days of delivery for any reason.
Returned items must be unused, in their original packaging, and include all accessories and documentation.
If a product is defective or damaged and no additional warranty has been purchased for that item, it must be returned within the same 30-day period for a refund or replacement.
Refunds will be processed to the original payment method after inspection and approval of the returned item.
6. Warranty
Products are not covered by a standard warranty.
Customers may purchase a 1-year extended warranty at the time of ordering.
This warranty covers manufacturing defects and functional failures for 12 months from the purchase date.
The warranty does not cover misuse, accidental damage, unauthorized repairs, or normal wear and tear.
To claim warranty service, customers must provide proof of purchase and a valid warranty certificate (if purchased).
7. Product Information
We make every effort to ensure product descriptions, images, and details are accurate.
However, minor variations may occur in color or appearance due to screen settings or supplier updates.
We reserve the right to modify or discontinue products without prior notice.
8. Limitation of Liability
Jiflix shall not be liable for any indirect, incidental, or consequential damages arising from product use, delivery delays, or website unavailability.
Our total liability is limited to the amount paid for the purchased product.
9. Privacy Policy
We value your privacy. Personal information collected through our website is handled in accordance with our [Privacy Policy].
We do not sell or share personal data with third parties except as required to process orders or comply with legal obligations.
10. Changes to Terms
We may update these Terms of Service from time to time. The latest version will always be available on our website.
By continuing to use our services, you agree to the updated Terms.
11. Contact Information
For any inquiries regarding orders, returns, or warranty claims, please contact us at:
Email: info@jiflix.com
Address: Rögergasse 6/2/6 – 1090 Vienna – Austria
Business Hours: Monday–Friday, 9:00 AM – 7:00 PM (CET)